Trading
My trade failed
My trade failed
The most common reasons:
- The price moved past your slippage. Nothing was bought or sold. Try again, or allow a little more slippage. See Buying and selling.
- Not enough ETH or SOL for the network fee. Keep a little in your wallet for fees, even when you’re selling.
- The network was busy. Wait a moment and try again.
My trade is taking a long time
My trade is taking a long time
The network may be busy. Open the transaction link in the trade’s pop-up to see it on the chain’s explorer. Don’t send the same trade again straight away, or you could end up buying twice.
My balance or position looks wrong
My balance or position looks wrong
Balances and positions update within a few seconds of a confirmed trade. Refresh the page if one hasn’t. Prices are shown in dollars at today’s ETH and SOL prices, so a position’s dollar value moves with them.
Deposits and withdrawals
A deposit isn't showing
A deposit isn't showing
- Check the network. ETH must be sent on Robinhood Chain and SOL on Solana. Funds sent on another network won’t arrive, and usually can’t be recovered.
- Check the address. It must match your trading wallet’s address in Add funds.
- Give it a few minutes. Exchanges can take a while to send. Look the transaction up on the explorer: if it’s confirmed there, it’ll show in your wallet.
I sent funds to the wrong address or network
I sent funds to the wrong address or network
Unfortunately nobody can reverse a blockchain transaction, including 2hour.fun. Use the address book and switch on Only send to saved addresses to avoid it in future. See Your wallet.
Launching
I can't launch my coin
I can't launch my coin
- The window is closed. Coins can only launch in the daily window. You can reserve a launch for the next one instead.
- Not enough ETH or SOL. You need the $500 launch fee, any dev buy, and a little for the network fee.
- The dev buy is too big. Dev buys are capped at 50% of the supply.
- The name is reserved. Some names can’t be used. Pick another.
My coin isn't on the lists
My coin isn't on the lists
Just launched? It can take a few seconds to appear. Coins are only listed if they launched inside the window through 2hour.fun and paid the launch fee.
My coin is labelled Copy
My coin is labelled Copy
An earlier coin, launched in the 7 days before yours or still trading, used the same ticker, the same name or the same picture. The label follows the rule automatically. See Original and Copy.
I reserved a launch and missed the window
I reserved a launch and missed the window
A reservation must be finalised in the next window, or the deposit is lost. The deposit is non-refundable. See Reservations.
Notifications and sounds
I'm not getting notifications
I'm not getting notifications
- On iPhone, notifications only work from the home-screen app, not a Safari tab. See Alerts and notifications.
- Turn them on for this device under the bell, and choose which ones you want.
- Allow them for 2hour.fun in your phone’s or browser’s settings.
- With 2hour.fun open in front of you, you get a pop-up instead of a push notification.
I can't hear any sounds
I can't hear any sounds
Check the sounds are switched on in Settings. Browsers only allow sound after you’ve clicked or tapped the page once, so tap anywhere on the site first.
Payouts and fees
I haven't received a payout
I haven't received a payout
Referral earnings, shill earnings and holder rewards are paid automatically, but very small amounts, under about $2, are saved up and sent once they pass it. A big payment, or one on a very busy day, is checked by the team before it’s sent, so it can take longer. Every payment is listed on the Payouts page.
My Refund Bot win hasn't arrived
My Refund Bot win hasn't arrived
Wins usually arrive within about a minute, in the coin’s pair token, or partly in ETH, SOL or another token at the same value. A big win is checked by the team first, so it can take longer. Check your wallet’s full balance list, then the Payouts page.
How do I get my creator fees?
How do I get my creator fees?
Claim them from your profile at any time. You need a little ETH or SOL for the network fee.
